Twenty-Two New U.S. Utilities Choose Daupler to Modernize Their Response Management
Utility workers leverage Daupler RMS in the field.
Daupler's RMS software helps critical service providers expedite callouts, optimize service restoration, and enhance communication between staff and customers.
Daupler RMS automates data capture and aggregation from multiple channels including phone, text, sensors, and system data then analyzes that data to determine the severity and scope of issues. The system automatically assembles crews, notifies affected customers, and accurately documents each event in real time, ensuring the right people are in the right place at the right time.
“Daupler RMS meets an industry-wide need for intelligent response systems that empower utilities to respond faster, communicate better, and restore service more effectively,” said Tim Haer, vice president of Sales for Daupler. “No matter the size or complexity of a utility, Daupler RMS ensures compliance and control when it matters most.”
By automatically triaging and assigning incoming reports based on their content, severity, and location, Daupler RMS reduces time wasted with manual triage. Automated dispatch ensures resources are deployed efficiently. For one Daupler utility customer, this resulted in annual operational savings of over $2 million.
Utilities are moving to Daupler in record numbers as the industry embraces modern callout and response management solutions.
About Daupler
More than 200 North American utilities, municipalities and critical infrastructure providers of all sizes rely on Daupler to safeguard essential services and build resilient communities. Daupler RMS safely reduces restoration times and automates manual processes for crew callout, dispatch, and customer notifications. For more information, visit www.daupler.com.
Ali Barsamian
Daupler
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Distribution channels: Energy Industry
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